Delivery Guarantee

9 Days Delivery Guarantee!

We offer a '9 Days Delivery Guarantee’ on most products bought on the site. The products ordered will be at your doorstep within 9 business days (Monday to Friday), of your payment having been cleared. Deliveries to Uttar Pradesh, Jammu & Kashmir, East and North East may need an additional 4 days to fulfill the statutory requirements by these states.

How does the guarantee work?

We are able to provide guaranteed delivery for our products because we manage our complete supply chain from sourcing to warehousing to dispatch. We are confident of our capability and therefore, we would offer an Online Discount Coupon worth 50% of the product value or Rs.500/- per Order (whichever is lower) if we fail to deliver in time. The Discount Coupon will be sent to all the eligible customers within 2 weeks post the Order is delivered.

What is not covered

• Products under Gift Voucher & Special Offer category.
• Delivery delays due to customer unavailability. (If the courier has come to the shipping address within fifteen business days and not been able to deliver. The courier may or may not contact you before coming - that is something we have no control over).
• Cheque/DD orders - Delays in depositing the Cheque/DD from customers end could result in products going out-of-stock in which case we will refund the amount and cancel the order.
• Cash Payment orders - Delays in depositing cash from customers end could result in products going out-of-stock in which case we will refund the amount and cancel the order.
• Delivery guarantee is not valid for special promotional offers.
• Delivery guarantee is not applicable for products on backordered status